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Knowledge base
Welcome!
Introduction
2
Introduction to Talonview®
Talonview® Mobile App Device Compatibility
New User Guide
3
User Roles
What is a tenant?
Permission Settings (for Desktop & Mobile)
Talonview Mobile App
Getting Started
4
Registration or Login (for Mobile)
Permission Settings for (iPhone)
Creating Sessions (for Mobile)
Tutorial (for Mobile)
Capture & Upload
6
Live Calling (for Mobile)
Media Share / Self Capture (for Mobile)
Scanning Barcodes & QR Codes (for Mobile)
Internal Review (for Mobile App)
Offline Mode*
View all 6
Troubleshooting
4
'The application is in offline mode'
'You are already logged in to a customer tenant'
'Tenants are not available'
'Permissions aren't granted'
For Desktop Users
Getting Started
2
Settings & Best Practices
Platform Navigation
Capture & Upload
14
Uploading Folders (for Desktop)
Answering Checklist (Form) Questions (for Desktop)
Live Calling (for Desktop)
Annotation tools (for Desktop)
Rotate or flip orientation of page (for Desktop)
View all 14
User Management
6
Admin Setup: Adding Users
Inviting Users to a Session (for Desktop)
Removing User Access (for Admins)
View Only Invites (for Desktop)
Multi-Invite to Folder of Sessions (for Desktop)
View all 6
Comments / Feedback
3
Task & Media Insights (for Desktop)
Using the Status Filter (for Desktop)
Using Session Chat (for Desktop)
Exporting
8
Export Email Not Received
Exporting (for Desktop)
Exporting a Custom Video and CSV File (for Desktop)
Exporting a single page (for Desktop)
Internal Review (for Desktop)
View all 8
Dashboard (for Admins)
6
"All Sessions" page (for Desktop)
"All Forms" page (for Desktop)
Multi-Invite from the Dashboard (for Desktop)
Session Status & Review Status (for Desktop)
Taking or Changing Session Ownership (for Desktop)
View all 6
Forms (for Admins)
9
Building Forms (for Desktop)
Managing Forms (for Admins)
Deleting a Form (for Admins)
How to Edit A Published Form
Build a form in excel (for Desktop)
View all 9
FAQs
3
Accidentally deleted an image or video from my session...
Created a session on the desktop but cannot see it on my phone...
Reactivating a locked (expired) session
Premium Features*
Artificial Intelligence
1
AI Labeling (for Desktop)
Calendar
0
Dashboard
2
Custom Dashboards (for Desktop)
Advanced Filters (for Desktop)
Data & Reporting
2
Generate Reports (for Admins)
Action Key
Exporting & Sharing
0
Measurement Tools
3
360° Viewer
Point Cloud Viewer
3D SPLAT Map Viewer
Additional Deliverables
3
Create Analytics Report (TPA)
Exporting a PDF (Closeout in Forms Panel)
Create a 3D Model Point Cloud Model
Certificates & Contracts
7
Admin Setup
Assign Job Roles (Qualifications) to Users
Uploading Certificates (Mobile App)
Review Users' Certificates
Creating a New Contract
View all 7
Nokia North America (NAM) Vendor-Partner Management System (VPMS)
Vendor-Partners
7
Introduction to Nokia's VPMS Workflow
1. Complete VPMS Profile
2. Add Field Employees as "Guests"
3. Assign Job Roles to Users
4. Individual Crew Cert Upload
View all 7
Nokia Admins
5
Admin Setup
1. Review VPMS Profile
2. Vendor Partner Users (via Incoming Contracts)
3. Review Individual Crew Certs
4. Vendor Partner Users to Working Tenants (via Outgoing Contracts)