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Solution home
For Desktop Users
Getting Started
3
Settings & Best Practices
Platform Navigation
Add forms to a session
Capture & Upload
11
Uploading Folders (for Desktop)
Live Calling (for Desktop)
Annotation tools (for Desktop)
Rotate or flip orientation of page (for Desktop)
Taking a snippet/snapshot (for Desktop)
View all 11
User Management
6
Admin Setup: Adding Users
Inviting Users to a Session (for Desktop)
Multi-Invite to Folder of Sessions (for Desktop)
Multi-Invite Process
Removing (Disabling) User Access (for Admins)
View all 6
Comments / Feedback
6
Using the Status Filter (for Desktop)
Using Session Chat (for Desktop)
Reviewers: Approve or Reject
Reviewers: Add comments
Reviewers: Send Feedback
View all 6
Exporting
12
Export Email Not Received
Exporting a single page (for Desktop)
Submit for Review (internal/in session)
Export for Review (into new session)
Export for Review (merge into existing session)
View all 12
Dashboard (for Admins)
6
"All Sessions" page (for Desktop)
"All Forms" page (for Desktop)
Multi-Invite from the Dashboard (for Desktop)
Session Status & Review Status (for Desktop)
Taking or Changing Session Ownership (for Desktop)
View all 6
Forms (for Admins)
6
Create a new form
Create New Form: Import from Excel
How to Edit A Published Form
Setting up form reminders
Using Forms in a Session (for Desktop)
View all 6
FAQs
3
Created a session on the desktop but cannot see it on my phone...
Reactivating a locked (expired) session
How to restore session content that has been deleted