Best practices for all participants


It is critical for users to allow permissions on both desktop and mobile devices to establish a connection.


  1. On desktop, please check and ensure you are using the most up-to-date version of Google Chrome
  2. Clear your web browser cache for All time (recommended - as some settings default to last hour)
  3. In Chrome settings, please allow site permissions for camera, mic, and location

  4. Additionally, please also recommend that any mobile participants take the following steps prior to joining the live call: Live Calling (for Mobile)
    1. Check to ensure they are using the latest version of the Talonview mobile app. We recommend a quick delete and reinstall to ensure the application is up to date and to clear any app cache
    2. Allow all Talonview app permissions (camera, mic, and location) on mobile device

TABLE OF CONTENTS

Starting a live call

  1. Click the start call button in the upper right corner of the session
  2. Double-click another participant's live feed to see a larger view and interact with the toolbar

Grid View

Desktop users can also toggle between a single, live feed or a grid view of all participants on a call:


Recording

During a live call and with the live feed in view, users can begin recording by: 

  1. Double-click the feed you wish to record
  2. Click the record button to begin
  3. Once the recording has started, you will see a red line indicator as well as the duration of the current recording
  4. Pause or stop the recording with the pause or stop buttons in the toolbar
  5. Once a recording has been paused or stopped, the recorded video will be generated to the session's gallery
  6. You can resume recording or end the call at any time



Other features in the live toolbar

The following features include host controls over the device and camera feed:

  • Take a photo
  • Turn on/off the flash
  • Mute/unmute
  • Turn on/off the camera
  • Zoom in and out 



Screen sharing

Desktop users can also share their screen by:

  1. Clicking the screen share button in the toolbar
  2. Select and confirm which screen to share with the other participant(s) on the call



Users may need to check and ensure their browser permissions are set to allow screen sharing with Talonview.

Reviewing Videos


Once a video has been recorded and generated into the session gallery, you can double-click the user's feed while still on a live call and select the video in the gallery.


  • You can see the duration of the video, play, pause, and scrub



  • You can also adjust the volume of the audio while viewing and enter full-screen mode



Add Annotations to Video

  • Users can add annotations to overlay recorded videos in a session
  • Adding an annotation will also add a marker to the time stamp that the annotation was added




Related: Annotation tools (for Desktop)

Take a Snippet (Snapshot) of a Video

If you would like to take a snippet (or snapshot) of a video, you can do so with the Snippet tool. 

  1. Select the video you wish to take a snapshot
  2. Click the Snippet tool
    1. Show/hide annotations as needed
    2. Zoom in/out as needed
  3. Click and drag to cover the area you wish to capture
  4. Release once complete



The video will retain its original format and this feature will save the snippet as a new page in the gallery.


Related: Taking a snippet/snapshot (for Desktop)