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This article will explain the process of removing a user from your company's tenant.
You must be working from a desktop to complete this process.
Important Note: Removing a participant from a session and removing a user from your company's tenant are different processes.
- For more information about removing a user from a session, please review the Removing Participants from a Session article.
If you wish to remove a user who is no longer with the company, please see the steps below:
User access is managed by Tenant Admins who have access to the dashboard and all users in a company's tenant.
- User Roles
- If you are not sure who the tenant admin(s) are for your company, please contact support and we will be happy to direct you to the right person.
Step 1: Locate the Dashboard tab in the top navigation bar of Talonview. Click Dashboard > Users
Note: Depending on your tenant settings, your navigation bar may not look exactly like this.
Step 2: Once you have opened the User Dashboard, you will see a list of all users who have registered accounts, as well as any other guest users who have participated in a session. To remove a user, first search their name or email address in the corresponding fields (circled in red) below.
Step 3: Once you have located the user, you will then click on the two green checkmarks, each under the Enabled and Enrolled columns.
Step 4: Once you have clicked the green checkmarks, you can now see that those columns have changed to red Xs. This action will disable the user and remove access to any sessions or datat inside of the tenant you working are in.
**This action will NOT notify the user**
